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Live Positions

  • Growth/Commercial Director (Digital/Telco)

    We are working in partnership with one of the region's best brands to help them identify a successful digital leader who has been involved in digital transformation and running of a digital business, a Growth/Commercial Director who can take them to the next level. As the right hand of the Managing Director, the Commercial Director is responsible for setting the commercial strategy of the organization and then on the implementation of that strategy. You will drive growth with a keen commercial acumen to grow, build, and develop not only best in class digital channels but also traditional retail channels. As Commercial Director you will ensure that the business is a best in class digital b...

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    Location:
    Dubai
    Salary:
    65-75k AED p/m and benefits
    Sector:
    E-Commerce
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  • Customer Experience Lead – Insights & Performance

    Our client is one of the region's leading digital technology experts, and they are now looking to expand their existing Customer Experience team by adding CX experts that have had experience delivering a seamless CX across all touchpoints in the customer journey. The right candidate for this role will be responsible for defining the best ways to understand anticipate customer needs, sharing the related insights across the organization.   Key responsibilities & experience required: - Develop and design Customer Experience insights, performance framework, and strategy with a digital-first mindset - Implement customer experience performance measurement dashboard - Design & implement customer...

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    Location:
    Dubai
    Salary:
    Competitive salary and benefits
    Sector:
    E-Commerce
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  • Customer Experience Lead – Quality & Testing

    Our client is one of the region's leading digital technology experts, and they are now looking to expand their existing Customer Experience team by adding CX experts that have had experience developing customer quality control. The right person for this role will be able to own and manage customer testing as well as UAT and Quality Assurance. Key responsibilities & experience required: - Developing customer quality control, testing & assurance framework - Define and implement end-to-end UAT for processes - Adjust customer-facing processes where needed - Create a detailed go-live plan that includes soft launch / MVP / and full go-live - Define processes, governance, communications - Fine-t...

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    Location:
    Dubai
    Salary:
    Competitive salary and benefits
    Sector:
    E-Commerce
    Tech & Development
    apply now

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