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Partner Success Manager

We are working with a fast-growing SaaS-Enabled marketplace platform that is revolutionizing the beauty and wellness industry.  Their high-traffic booking platform has quickly become a game-changing industry leader, with users in over 120 countries (Europe, Africa and Asia.) They have just ventured into launching a team in Saudi Arabia.

Our client is seeking a youthful, determined Partner Success Manager to drive growth and help venue partners to success!  *Saudi nationality is a requirement for this role!

Requirements:

- Saudi National, with great communication skills

- Detail-orientated

- Must have a strong work ethic and a passion to build great relationships with customers!

Qualifications

- Bachelor's Degree 

- Arabic and English speakers are a must

- 2-3 years of account experience in the internet, software or e-commerce sectors

- Experience with online marketplaces or SaaS platforms is desirable 

- Ideally a keen interest in the Beauty and Wellness industry

 Responsibilities

- Serve as a lead point of contact for merchants on all account management activities 

- Take ownership of assigned accounts, support merchant onboarding and training and help drive SaaS platform adoption 

- Optimize listing content and availability competitiveness on the marketplace to maximize conversions 

- Effectively analyze reports and execute plans on increasing monetized revenue generated from existing accounts 

- Meet key performance indicators around online bookings ratios, usage, retention, conversions and churn

If this sounds like you, send us an application today!