​We’re supporting one of the most prominent exchanges in the crypto space as they continue to scale their product experience teams globally. They’re now hiring a Senior UX Researcher to lead user insight efforts and embed research into every stage of product development.

This is a high-impact role for someone who thrives in fast-paced environments and knows how to build research systems from the ground up. You’ll play a critical role in shaping how the organisation understands and responds to user needs, working closely with cross-functional teams to drive meaningful, data-backed decisions.

What you’ll be doing:

• Building scalable research systems, documentation, and repeatable processes

• Embedding research practices into team rituals, onboarding, and product workflows

• Unifying research standards across departments while remaining adaptable to individual project needs

• Leading both qualitative and quantitative studies to uncover actionable insights

• Developing strategies that balance speed with depth, delivering high-value, data-driven findings

• Applying statistical frameworks to validate research outputs

• Leveraging tools like Dovetail, Typeform, Maze, Mixpanel, Tableau, and UserTesting to track user behavior and surface patterns at scale

What we’re looking for:

• Proven experience building research functions within high-growth or complex product organisations

• Strong systems-thinking mindset with an ability to integrate research into fast-moving teams

• Deep knowledge of mixed-methods research and when to apply each

• Experience delivering insights that influence product strategy, not just tactical changes

• High-level proficiency in industry-standard research and analytics platforms

• Crypto or Web3 experience is preferred

If you’re passionate about making research an indispensable part of the product development lifecycle—and want to apply your skills in one of the most exciting sectors in tech—this is a rare opportunity to do just that.

Apply now to find out more.

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