Principal Site Reliability Engineer

Posted 18 March 2021
Salary Competitive salary and benefits
Job type Permanent
Discipline Cloud, DevOps & Infrastructure
Contact NameRobbie Bannatyne

Job description

I'm looking for a Principal Site Reliability Engineer for a major online platform that has operations across the MENA region. They are going through a major growth phase and are building a growing tech team in there Dubai HQ. As such, there is no option to be remotely based, candidates must relocate to Dubai.

Key Activities & Responsibilities:

- Keep abreast of the latest hardware development methodologies in order to be able to provide best-in-class hardware solutions
- Assist in managing technical hardware support activities to internal customers in order to establish optimum customer service levels and incident resolution
- Provide hardware support to the Technology team in order to support continuous operations for the business
- Provide data to execute root cause analysis (RCA)
- Keep a record of all issues/incidents and provide analytical reports (RCA/Impact Analysis) for resolution implementation and to keep the senior management informed
- Report on and resolve all hardware malfunctions, anomalies, and issues in a timely and accurate manner, and provide guidance for resolutions to increase the operational capability of the Department and the Business
- Improve continuous integration/continuous delivery (CICD) practices within the Organization to ensure reaching optimum operational levels

Main Areas of Focus:

- Infrastructure Maintenance
- Software Maintenance
- Governance and Resilience
- Daily Operations
- People Management

Core Technology Stack:

- MicroService architecture
- Google Cloud Platform - GCP preferably, although AWS, Azure acceptable
- Kubernetes Cluster Administration, deployment strategies
- CI/CD tool - Prow, Jenkins or equivalent
- Software development - preferably Golang, python, ruby and/or node.js
- Monitoring and logging applications - New relic, grafana, data dog, prometheus or equivalent